Send eGift Cards
Give the gift of experiences with eGift Cards from top brands!
Great for:
- Lead generation & sales engagement
- Staff thank-you’s & coworker kudos
- Client & customer appreciation
- Team birthdays & work anniversaries
- Holiday gifting
FREQUENTLY ASKED QUESTIONS
What are eGift Cards?
This feature allows business customers to send eGift Cards to employees or clients as a token of appreciation or incentive.
Who can send eGift Cards?
eGift Cards can be sent by all business customers with active accounts, subject to prior approval (approvals are typically decided within 24 hours).
Can I send eGift Cards to recipients in different countries?
Yes, we offer eGift Card options that can be redeemed in over 85 countries across retail, digital media, experiences hotel & travel, and mobile top-up. Brand availability varies by country.
How do recipients receive eGift Cards?
Recipients receive eGift Cards via email through our fulfillment partner.
Can I customize eGift Cards?
Yes! Through our digital gifting platform SmartGift® for Business, you can add a personalized message and choose the eGift Card amount.
Is there a limit to how many eGift Cards I can send at once?
Using SmartGift® for Business, you can send eGift Cards to multiple recipients at a time.
What if the recipient doesn't receive the eGift Card?
Redemption information is delivered via email. If there's an issue, you can resend the eGift Card or contact our support team at support@smartgift.com for assistance.
How do I pay for eGift Cards?
You can pay via your business account using a credit card or a pre-approved billing method.
Are there any additional fees for sending eGift Cards?
No additional fees apply. You only pay the value of the eGift Card plus applicable taxes.
Do eGift Cards have minimum or maximum amount restrictions?
eGift Card minimums are typically $5, and maximums vary depending on the specific card brand.
What happens if eGift Cards aren't redeemed?
Unredeemed eGift Cards remain valid until their provider's expiration date.
Can I cancel or edit eGift Cards after they've been sent?
No, eGift Cards can’t be canceled or edited once they’ve been sent.
Is the recipient's information secure?
Yes, all recipient data is securely stored and handled in compliance with data protection regulations.
Can I restrict how eGift Cards are used?
Restrictions depend on the specific eGift Card provider. For example, some eGift Cards may be limited to certain stores or services.
How do I activate eGift Cards for my account?
Log into your SmartGift® for Business account and select one or multiple eGift Card brands to include in your gift campaign. First time users will go through a mandatory 24-hour approval period.
What if I need help using eGift Cards?
You can refer to our step-by-step guide, or contact our support team at support@smartgift.com and we’d be happy to assist you.
Can I try eGift Cards before committing to large-scale usage?
Yes! You can send a test eGift Card to yourself or a team member to see how the process works.
Are there any restrictions on the types of eGift Cards available?
We offer a wide range of popular eGift cards for retailers, restaurants, experiences and digital services.
I still have questions
No problem, we are happy to help. Please contact your 1-800-Flowers Business account manager or give us a call at 866-434-4387 M-F 9am-6pm ET to talk with an expert.